From your very first week delivering and collecting catalogues as a Kleeneze distributor you will start to accumulate customers. This will be the start of your customer base, and is key to your future income, so it is vitally important that your customers stay loyal to you, and do not order from another distributor in the area.
The key to keeping your customers loyal is to give them great customer service; here are some tips to help you:
Presentation: It is important to keep your catalogues looking fresh, don't deliver tatty looking one's to your customer base. The same with snappy bags, this is your shop window so make sure it is looking clean and shiny, and change them if they are looking grubby. You will also want to look "presentable" when you are out and about working your business, so wear smart casual, or the kleeneze branded clothing to create the right image.
Organisation: Be organised, keep good records of who your customers are and give them a regular 4 or 5 week service. Always collect your books on the day you have stated on your day slip, and use a Thank You slip when you pick up an order as it lets your customer know that you have picked up their order, and lets them know when you are delivering it. Make sure your contact number is on all your slips so that customers can easily contact you if they need to.
Delivering Products: Use Kleeneze carriers to deliver customer orders in, we include a little snappy bag with two wrapped sweets and a thank you for your order note with each order. We have been doing this for over 3 years and some of our customers look for the sweets before they look at the products. Always be courteous, smile, chat to your customers, get to know them, for some you will be the only friendly face they will see that day, so let them tell you about their aches and pains! Always close the garden gate on your way out and don't take a short cut across the grass, it might just annoy them.
We hope that you find these tips useful. If you have any tips of your own please feel free to leave a comment.
Showing posts with label shop. Show all posts
Showing posts with label shop. Show all posts
Tuesday, 5 April 2011
Thursday, 17 February 2011
Kleeneze - Effective Retailing Pt 1
Effective Retailing is not just about putting out catalogues, collecting them in, and delivering orders, anyone can do that. The last bloke that put a catalogue through our door about 5 years ago did just that, and he doesn't do Kleeneze any more. We placed an order with this guy and when he turned up to deliver it he was pushing a rusty old buggy that looked like it belonged on the rubbish tip, I think that’s where he had got his clothes from as well, god he was scruffy.
Effective Retailing is about putting out catalogues, collecting them in, and delivering orders… Effectively… To illustrate this I am going to cover three topics the first of which is Presentation.
Its so important to create a professional image for your Kleeneze business so that you are the best distributor in your area. Lets give you some idea’s how to do this.
The catalogue is your shop window you want it to look the best it can to attract your customers to buy. Take a walk down your local high street, which shops are full of customers…. the ones with an attractive shop window, if you were a butcher and had rotten looking meat in the window would you expect customers to come in NO - So don’t put tatty looking catalogues out to your customers. Make sure they are clean and fresh looking, and remember to stick your label on the back of the main book.
Snappy Bags - Make sure your snappy bags look good, when you turn round your catalogues, check the snappy bags, if they have got holes in, or someones cut the top off because they can’t work out how to open them, or they just look dirty change them for a new one.
You need to create a good impression - You need to look the part, after all you are running your own business, so dress smartly when you are out and about doing your Kleeneze business. If you turn up at the door like the guy with the buggy you will create a lasting impression in the mind of your customers, unfortunately it will be the wrong impression.
We always wear our ID badge so that it is visible, we feel it creates a more official look. And it also helps the little old ladies who don’t like opening the door to strangers to see who is at their door.
You can buy the badge holders from Staples for a few quid for a box of 10 or so. Also useful to give out to your downline.
Read all about the Kleeneze Home Based Business Opportunity at http://sackyourboss.web.officelive.com/ & http://www.mykleeneze.com/635472
To contact us call 01933 698414 (24hrs) Text “Sack” to 07947 829479
Email: stevejgarton@lineone.netWednesday, 9 February 2011
Kleeneze Business Start Up Cost v Retail Shop Start Up Cost
And we are not just talking money here !!
If you were considering opening a shop in your local area I imagine that unless you are cash rich that you will have to go cap in hand to your bank with a business plan to apply for a start up loan that will require you to put your home up as surety.
There is a great deal of risk involved so is this a good idea ?
How long will it be before you make a profit and can take an income out of the business ?
How many hours are you going to have to work each week ?
How are you going to keep going with all the stress this is going to put on you ?
I could go on with the negatives .....
Now lets look at what is involved with starting a Kleeneze Home Shopping business. First off the start up cost is less than what someone working 40 hours on minimum wage will earn in a week, so anyone can afford the investment.
For your investment you are given 250 shops, (while your catalogues are in your customers houses each one is potentially earning you money).
Most new starters are in profit within the first four weeks, some even quicker than that.
You only need to work a minimum of 8 - 10 hours per week to develop your Kleeneze business, so you can easily do this in your spare time around your current employment.
I could go on with the positives.....
To me there is no comparison, it boils down to Risk v No Risk, Stress v Stress Free, Working 100 hours per week v 8 - 10 hours per week, etc. etc.
If you want to know more about the fantastic Kleeneze business opportunity please visit our website here
If you were considering opening a shop in your local area I imagine that unless you are cash rich that you will have to go cap in hand to your bank with a business plan to apply for a start up loan that will require you to put your home up as surety.
There is a great deal of risk involved so is this a good idea ?
How long will it be before you make a profit and can take an income out of the business ?
How many hours are you going to have to work each week ?
How are you going to keep going with all the stress this is going to put on you ?
I could go on with the negatives .....
Now lets look at what is involved with starting a Kleeneze Home Shopping business. First off the start up cost is less than what someone working 40 hours on minimum wage will earn in a week, so anyone can afford the investment.
For your investment you are given 250 shops, (while your catalogues are in your customers houses each one is potentially earning you money).
Most new starters are in profit within the first four weeks, some even quicker than that.
You only need to work a minimum of 8 - 10 hours per week to develop your Kleeneze business, so you can easily do this in your spare time around your current employment.
I could go on with the positives.....
To me there is no comparison, it boils down to Risk v No Risk, Stress v Stress Free, Working 100 hours per week v 8 - 10 hours per week, etc. etc.
If you want to know more about the fantastic Kleeneze business opportunity please visit our website here
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