Kleeneze - Effective Retailing Pt 3

The third and final section of our guide to retailing effectively covers Customer service – a very very important part of retailing effectively – we have all been into shops and walked out because of poor service, long queues in supermarkets etc so give your customers the very best service you can, you need to stand head and shoulders above your competition.

You need to give your customers the best possible service so that they remain your customers, and don’t start ordering from another distributor. You have worked hard to get them so you need to work hard to keep them.

Here’s how we do it.

Use the day slip – They were designed for a reason, to give information to your customers, don’t forget to put your phone number at the bottom.

Collect on the right day, if the day slip says collect Monday, then collect Monday. When the customer goes out to work on a Tuesday morning and your catalogue is still on the step they will think “waste of time”

So create a good impression and collect on the right day.

Similarly use the Thank you slip when you pick up an order, it does two things, one it lets your customer know that you have collected their order, and two it tells them when you will be delivering it.

Make sure you deliver on the day stated on the slip. Its all about good customer service.

Again make sure your phone number is on the slip, so the customer can get hold of you if they need to. We get at least one call every week asking if we can deliver the next day as they are going out. We also get customers phoning us with orders, so make sure your phone number is known by all your customers. Put it on all the slips.

Deliver the order in a Kleeneze bag, if an item is out of stock let the customer know that you will reorder it and deliver it the next week, in our case on a Saturday, as that’s when we always deliver our orders.

We put a little bag containing two sweets in with all our deliveries, it also includes a note that simply says thank you for your order, followed by our name and phone number.

Make sure you have got plenty of change, wear your Kleeneze badge, be courteous, have a smile on your face, chat to your customers, get to know them, for some you will be the only friendly face they will see that day, so let them tell you about all their aches and pains, say thank you, so important, thank you for your order Mrs Jones, don’t cut across the grass, shut the gate on your way out. Your customers are your life blood so look after them and they will reward you with their loyalty. 
 

Read all about the Kleeneze Home Based Business Opportunity at http://sackyourboss.web.officelive.com/ & http://www.mykleeneze.com/635472

To contact us call 01933 698414 (24hrs) Text “Sack” to 07947 829479

Email: stevejgarton@lineone.net

Kleeneze - Effective Retailing Pt 2

Further to my blog post yesterday, here is the second part of our guide to effective retailing:

Organisation – If you are not organised there is no way you will retail effectively, so you need to get organised,

Catalogues – You need to work with the right number of catalogues - 250 that’s so important.You will lose some everyone does, so remembering what was said before about replacing tatty ones you need to plan ahead and always have a top up box in hand, otherwise you will put out 230 the next week, then you lose a few more and before you know it you have only got 200 catalogues to put out. You will only retail effectively if you consistently put out 250 catalogues week after week. And by working with 250 catalogues you should reach the Fast Start Bonus in your first full period and qualify for a free box of catalogues.

Work a consistent 4 or 5 week cycle, your customers will get used to seeing your catalogues every few weeks, and you will reap the benefits with regular orders.

You need to keep records of who your customers are, how else will you remember where to go back to in 4/5 weeks time.

We use round books, they are an invaluable tool for recording all the information about your customers.

It would be interesting to hear from other Kleeneze distributors with their own effective retailing tips.... please feel free to comment.

Read all about the Kleeneze Home Based Business Opportunity at http://sackyourboss.web.officelive.com/ & http://www.mykleeneze.com/635472

To contact us call 01933 698414 (24hrs) Text “Sack” to 07947 829479

Email: stevejgarton@lineone.net

Kleeneze - Effective Retailing Pt 1

Effective Retailing is not just about putting out catalogues, collecting them in, and delivering orders, anyone can do that. The last bloke that put a catalogue through our door about 5 years ago did just that, and he doesn't do Kleeneze any more. We placed an order with this guy and when he turned up to deliver it he was pushing a rusty old buggy that looked like it belonged on the rubbish tip, I think that’s where he had got his clothes from as well, god he was scruffy.

Effective Retailing is about putting out catalogues, collecting them in, and delivering orders… Effectively… To illustrate this I am going to cover three topics the first of which is Presentation.

Its so important to create a professional image for your Kleeneze business so that you are the best distributor in your area. Lets give you some idea’s how to do this.

The catalogue is your shop window you want it to look the best it can to attract your customers to buy. Take a walk down your local high street, which shops are full of customers…. the ones with an attractive shop window, if you were a butcher and had rotten looking meat in the window would you expect customers to come in NO -  So don’t put tatty looking catalogues out to your customers. Make sure they are clean and fresh looking, and remember to stick your label on the back of the main book.

Snappy Bags - Make sure your snappy bags look good, when you turn round your catalogues, check the snappy bags, if they have got holes in, or someones cut the top off because they can’t work out how to open them, or they just look dirty change them for a new one.

You need to create a good impression - You need to look the part, after all you are running your own business, so dress smartly when you are out and about doing your Kleeneze business. If you turn up at the door like the guy with the buggy you will create a lasting impression in the mind of your customers, unfortunately it will be the wrong impression.

We always wear our ID badge so that it is visible, we feel it creates a more official look.  And it also helps the little old ladies who don’t like opening the door to strangers to see who is at their door.

You can buy the badge holders from Staples for a few quid for a box of 10 or so. Also useful to give out to your downline.

Read all about the Kleeneze Home Based Business Opportunity at http://sackyourboss.web.officelive.com/ & http://www.mykleeneze.com/635472

To contact us call 01933 698414 (24hrs) Text “Sack” to 07947 829479

Email: stevejgarton@lineone.net

More Kleeneze New Starter Success Stories

Carol Hunter joined with the Break Free kit. She initially requested a catalogue through our Kleeneze website, but as she lived in Scotland it was a bit far for us to deliver one. So, instead we did an online presentation. After she joined, we advised her that as she worked in a hospital to get the catalogue around her work colleagues and friends. With her first 5 catalogues, she collected £164.25 in orders. She now has the catalogues out to another 5 friends and is eagerly awaiting her free catalogues.
(Sent in by Ram and Sylvia Laing, Silver Senior Executive Distributors)


Our new starter, Nicky Amamize is doing amazingly well. Originally when I spoke with her about joining she wanted the Break Free kit. I explained that if she really wanted to earn more money from the off, she may be better off investing in the Business Builder Kit and she could get stuck in with more catalogues from day one. And that’s just what she did, starting with the Business Builder 50. Nicky is a full-time mum of three sons, two of which are at school. While the boys are at school, she goes out with her youngest son, and spends the day presenting and collecting the catalogues. Within her first 2 weeks she hit the 10% level, and now in her third week she has
placed another order for £475 and sponsored her first team member.
I am so proud of her; I know she is going to go very far.
(Sent in by Zoe Climpson, Gold Distributor)


Claire and I joined Kleeneze on 2 February with the Break Free option. Having worked for 16 years with a local supermarket, my hours were cut down from 36.5 per week to only 16 hours. Claire is a qualified care assistant for the elderly, and took time out after the birth of our two
young daughters, now aged 5 and 3. However, once my hours were cut, she started to look for work, but to no avail. Since we joined Kleeneze, Claire and I have made £241.95 worth of sales in one week, giving us a profit of £50. We had five books to start and, as advised, distributed
them to people that we know. We gave the catalogues to 22 people and had 14 orders from those. We are very excited about the return and are in the process of speaking to friends and colleagues about this wonderful opportunity.
Sponsored by Rhian and Anthony Jones)

Details of how the Break Free option works can be found in my blog post dated February 11th.

Read all about the Kleeneze Home Based Business Opportunity at http://sackyourboss.web.officelive.com/ & http://www.mykleeneze.com/635472

To contact us call 01933 698414 (24hrs) Text “Sack” to 07947 829479

Email: stevejgarton@lineone.net

Fantastic First Week For A New Kleeneze Distributor

This story is typical of what can happen to anyone starting their own Kleeneze business if they just get stuck in .......the story has been shared by distributors Sue & Steve Ferguson, and Dave & Jane Mounsey.

Hi Sue & Steve,

Just to let you know about Dean Renshaw who completed the link on Monday evening.

Dean has been out of work and has been unable to get a job so he started on the break free option.

I arranged to see him Wednesday evening, armed with the recent ‘track your success’ flyer, a copy of the income chart and a copy of the circles.

Within 5 minutes of me showing him these documents he was on the phone to his best friend Anthony and we sent him the link to join.

On Friday his neighbour Chloe joined and that evening we all listened to Craig White’s Conference call at Dean’s house and everyone was amazed what could be achieved with such a simple system.

On Saturday Dean’s friend Daniel got started and this afternoon another 2 family members have too.

Dean has already got orders over £75 having presented the books to 20 of his neighbours over the last few days and will be putting the order in tonight.

He has another friend coming round later so he may have another team member tonight!!

I am impressed with his actions but what makes this even more impressive is that they don’t have a car and they have walked at least 6 miles on each occasion to speak to their friends who live in neighbouring towns.

Anthony has also shown an interest in building a team and has sponsored a friend this afternoon!!!

Can’t wait to see what happens next week as Dean really has got the bit between his teeth.

To sum it up, he has been in the business 6 days and has 6 team members!!!!!!!

We are so excited for him!!

Read all about the Kleeneze Home Based Business Opportunity at http://sackyourboss.web.officelive.com/ & http://www.mykleeneze.com/635472

To contact us call 01933 698414 (24hrs) Text “Sack” to 07947 829479

Email: stevejgarton@lineone.net

Do You Work In the Public Sector ? - Sharp rise in job losses forecast by survey

Redundancies are set to rise sharply in the next few months as public sector cuts bite, a survey has suggested.

The Chartered Institute of Personnel and Development study found redundancy intentions with employers were at their highest level since it began in 2004.

Four out of 10 organisations planned redundancies in the first quarter of this year, the survey discovered.

These included one-third of NHS employers, half of central government and three-quarters in local government.

The organisations affected typically proposed to cut around one in 10 employees, increasing to one in eight in the public sector.

Read all about the Kleeneze Home Based Business Opportunity at http://sackyourboss.web.officelive.com/ & http://www.mykleeneze.com/635472

To contact us call 01933 698414 (24hrs) Text “Sack” to 07947 829479

Email: stevejgarton@lineone.net

Do You Know Someone In This Situation ?

Everyday there seems to be even more doom and gloom, with rising prices, increasing debts, higher unemployment etc (see the report below) and everyone is feeling the pinch. If you are struggling to keep your head above the water or know of someone who is, please let them know that we are here to help them. We can help them earn an extra income that might just make the difference..... see our website http://sackyourboss.web.officelive.com/ for details.

The finances of private tenants deteriorated in December, with nearly 12% of all rent unpaid or paid late.

The arrears were calculated as part of a monthly survey by the property firm LSL, and were up from total rent arrears in November of 10%.
LSL said unpaid rent now amounted to £276m, the highest level since December 2009.
It said tenants' finances were being squeezed by higher unemployment and warned that arrears would become worse.
"Arrears have been rising since October as public sector spending cuts start to bite in many areas of the country," said David Newnes of LSL.
"With unemployment set to increase this year, and rents likely to rise once more in the spring, more tenants will be at risk of falling behind with rent payments."

Kleeneze Ticks All The Boxes

If you were looking at Network Marketing as a way of supplementing your income or developing a life changing business you would need to ask searching questions of the opportunity to make sure that it would be a good investment eg

Is it a reputable company ? - You will be talking to people you know about the opportunity so you will need to be sure that the opportunity and the company behind it are credible, after all your reputation will be on the line. Kleeneze is a founder member of the Direct Selling Association and is owned by a FTSE250 listed British plc with a turnover in excess of £600m. 

Is it a well established company ? - Look for a company that has been around for at least five years, as many don't last that long, and if it has survived a recession thats even better, as there will be a good chance that it will survive the current economic crisis. Kleeneze was established in 1923, so has survived many recessions.


Will you make a profit from it ? - After all this is the reason why you will be going into business, so you need to know that you will make money from the off. We started our own Kleeneze business in September 2006 with an investment of less than £200, our first four weekly income cheque was for £459.19

Do you want to do it ? - If a company presses you via a flashy sales pitch be wary, don't get caught up in the hype, a good company worth its salt will simply give you some information and let you decide. We know from personal experience that the Kleeneze network operates in this way, we were directed to an online presentation and made our decision based on that and our own research.


So as you can see Kleeneze really does tick all the boxes, so if you are looking for a way to supplement your income take a look at our website http://sackyourboss.web.officelive.com and let us know if this is the right opportunity for you.

How You Can Start Your Own Kleeneze Business FREE

Yes that is correct, its not a typo, you can now start your own business as a Kleeneze distributor for zero investment, how fantastic is that!!

This is the basics of how it works:

When you complete your registration with us the company send you a starter kit which includes 5 catalogue packs for you to circulate around your family, friends, neighbours, work mates etc, and collect orders.

However before the catalogues even arrive at your home you can start to generate business by sending emails to everyone you know asking them to browse the catalogues online and email you with their orders.

You will earn 21% commission on all the orders you take, and you can earn more free catalogue packs by hitting targets in your first 3 weeks:

5 free packs for hitting £75 of orders in the first 21 days.

25 free packs for hitting £150 of orders in the first 21 days.

When you reach the £150 level not only will you have earned about £32 but you will now have 30 extra packs with which to generate even more orders. And it has not cost you a penny just a little bit of time and effort.

For further information or to get started FREE please leave your details on the "Contact Us" page on our website http://sackyourboss.web.officelive.com

Are You Still Working For A Boss ?

Now why would you do that in today's changing society, haven't you heard ? the only people who get rich in the traditional job world are the bosses, that's why so many people have taken the decision to let go of this old hat method of earning an income, and have switched to working for themselves.

Being your own boss, working around your family and being in charge of your own hours, income and holidays is the way forward, especially considering that the traditional job world can no longer offer any job security, you never know when it will be your turn to be shown the door.

For many people starting their own home business is the best decision that they will ever make. Though it is not something to rush into, you need to do some homework, and research the many different concepts & products before deciding which is best suited for you and your family.

Having said that, it will not suit everyone, think about this for a moment: Do you have the discipline to get up every day and commit to doing whatever it takes to reach your goals?
You will need to have or develop that mindset in order to make a success of your home based business. However though you will be working for yourself if you join us in Kleeneze you will not be working by yourself. The network of Kleeneze distributors has developed over the years because of the support system that is in place. Everyone who joins does so through an existing distributor, who has the responsibility of showing you how the business works and how to develop it to achieve the level of income you desire.

If you are ready to make the change, take a look at what Kleeneze can offer you via our website and leave your details on the Contact Us page and we will be in touch to advise you about the different start up options available to you.